Contact & Support

Thank you for choosing B‑Town Vapes & Glass! We truly value your feedback and appreciate you taking the time to reach out.

While we do our best to answer all phone calls, our stores can become busy at times. To ensure you receive the fastest and most effective support, we’ve provided direct contact information for our dedicated management and support teams below. Thank you for your understanding—we apologize for any inconvenience and appreciate your patience.

Please note: Our phone lines are reserved exclusively for customer service and in‑store support for our valued community.

Distributors & Vendor Inquiries

We are not accepting new distributor or vendor inquiries at this time.

Business‑to‑business sales calls or emails are not permitted.

All distributor and vendor inquiries will be marked as spam and will not be reviewed.

Operations & Customer Experience

Have you had a positive or negative experience in one of our stores? We want to hear from you as a locally owned business in Montana. We are 100% here to support your experience with our stores.

Please contact our Operations Management Team so we can address your feedback promptly and ensure the best possible experience for every customer.

• Operations Manager

Eddie M.

📧 OpsManager@b-townvapes.com

• Assistant Operations Manager

Gage M.

📧 AssistantOps@b-townvapes.com

• District Manager

Cody D.

📧 District@b-townvapes.com

LOSS PREVENTION

B-Town Vapes & Glass is committed to working closely with local law enforcement to ensure we can provide great customer service while protecting the community from those seeking to commit crimes.

Dan

📧 LossPrevention@b-townvapes.com

Human Resources

Thank you for reaching out to our Human Resources team. We are happy to assist with employment‑related questions for current or former employees.

Please ensure all inquiries sent to HR are strictly related to employment matters.

• Chief Human Resources Officer/Payroll

Brandon T.

📧 HRofficer@b-townvapes.com

Ownership & Executive Team

Thank you for your interest in contacting the owner of B‑Town Vapes & Glass. Our ownership and executive leadership are deeply committed to outstanding customer service, high‑quality products, and exceptionally clean, welcoming locations.

If a customer needs to reach ownership, our management team will ensure your concern is handled appropriately through the contact options listed above.

Nicholas Tietz

CEO • CFO • COO